I have a 6 year old EX4 16TB MyCloud that’s RAID5. It’s performed fine up until a couple of weeks go. We had a lightning storm and even though it was on a decent surge protector, I got drive errors on all 4 drives when I rebooted it a couple of days later. I think it was the storm that killed it.
It seems to boot normally - blue flickering power, then the drives startup one at a time and flicker for a few seconds. Next the drive lights slow flash for a second or so one at a time in sequence, then return to the quick flickering. After about two minutes the fan briefly runs, then I immediately get a red power led, the name shows up briefly on the display, then one at a time all the drive lights go red.
Cycling through the menu, it shows the cloud, Version 2.12.127, temp, fan speed, then Drive Status shows Fault, Capacity: 0MB Free, then Drive Failed in Bay 1,2,3,4. I find it difficult to believe all the drives failed at once. And my suspicion is that its the main board. I have not tried to access the drives separately outside of the MyCloud. I don’t ever recall the OS and aside from updating the firmware through the web control panel I don’t recall installing or updating an OS at all.
My question is - could I by another empty EX4 drive bay (from ebay) and just load the drives into it? Would that work to get it back up and running? Without resetting the drives?
Or could I buy an EX4100 and do the same thing without having to rebuild all the drives? This was my backup solution and storage for some data where I don’t have a backup. I’d really like to get the 6-7TB of data I had on the MyCloud back if possible.
Any suggestions would be appreciated.
