MyCloud EX2 Ultra Slow Transfer - Computer Connection

I bought my device a couple months ago and for the longest time the files would transfer at a rate of 100 megabytes a second. This device is attached directly to my laptop and does have 1 gigabit transfer rate. The past month it is started only transferring data with about 11 megabytes per second and I checked the device out and it works just fine, firmware is updated correctly, have resetted it, and nothing has made it go back to its original transfer rate. Anybody else have this problem and a solution for it?

Hi yoshikid18,

You can refer to the link mentioned below to know the cause of slow data transfer.

https://support-en.wd.com/app/answers/detail/a_id/15542