MyCloud ex2 ultra slow network speeds

I have a regular MyCloud 8TB and disabled indexing roughly when I purchased the drive with these steps.

turn off these scanning processes at least temporarily
/etc/init.d/wdmcserverd stop
/etc/init.d/wdphotodbmergerd stop
or permenatly
update-rc.d wdphotodbmergerd disable
update-rc.d wdmcserverd disable

before the upgrade to OS5 however I recently purchased a MyCloud ex2 Ultra 16TB with OS5 and I cannot find out how to disable on this device with these steps and the latest guide is from 2014.

any idea how i can do something similar in OS5?

Hi @Minty_64,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:


We recommend you kindly refer to the following KBA article (My Cloud OS 5 Cloud Access Content Indexing FAQ)