MyCloud EX2 Not Recognized by Time Machine

I recently increased the storage in MyCloudEX2 by installing 2 new drives. I had previously been using Time Machine and the MyCloud EX2 together with no issues. However, since I installed the 2 new drives and setup my MyCloud EX2 again, I cannot get Time Machine to see the MyCloud EX2.

I have connected the unit to my Mac using “Go To Server” and connected the TimeMachineBackup as a volume. I can see the volume, along with the other shares in Finder, but Time Machine preferences does not recognize the drive.

Mike

Hi mroarty,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support


The link below will allow you to call support if you are having trouble with the form.