I just got my EX2 but after downloading and running the setup software from wd.com/setup/wdmycloudEX2 y get a Windows message stating that no driver can be found for the device. I can still connect to the EX2 with a browser, create shares, etc. I am using W7 Home Premium SP1 in Spanish
I tried in a different PC with W7 Enterprise SP1 with the same result. However, in a third PC with W7 Home Premium in English the device is recognized and the driver installed. It shows nicely in the Storage section of the Computer/Network window, with its own icon (not in the PC section, though)
The device driver used is WD_MYCLOUDEX2_2_2_0.dll. I copied the file the the Windows/System32 folder in the other computers, but still it will not find the right drivers, even forcing the search to that folder.
Perhaps the W7 language has nothing to do with the device being recognized, but it seem a path worth exploring.
Any clue as to why is the device not recognized?
thanks in advance