I have a 6tb single bay that just stopped being accessible. It connects to my local network (through ATT UVerse router) and gets an IP address, solid blue light. BUT it is not accessible AT ALL. I’ve tried a browser pointed to the IP address and get a “connection timed out” error. I tried using the MyCloud desktop software and it just hung trying to connect. I did a “40 second” reset, and it again connected to my network, then I tried using the setup software, and it can’t find the drive. I’ve changed ports on my router, change the cable (all of which is irrelevant because it actually does connect to the network) and still no go.
Any ideas of what to do next?
I have 7 of these things, this is the newest. The other 6 have been functioning (in various locations) for YEARS.