I updated firmware from version*03-113 to *04-101 and now I can’t get to the dashboard. I’m getting a solid blue light and File explorer does see my files. How do I reconnect?.
First try performing a 40 second reset via the reset button on the back of the My Cloud. Sometimes that fixes issues that occur after upgrading the firmware.
Next, if you previously unbricked the single bay My Cloud, sometimes users (including myself) had problems with the Dashboard being unreachable after upgrading the firmware from v3.x to v4.x. In my case I detail what worked for me to fix this issue in the following post/thread:
Thanks Bennor. The 40 sec reset did the trick. I now have my dashboard back.