I am using Windows 7 Home on a PC and a laptop with Android on a cell phone.
When using Windows Explorer on the PC, the MyCloud HDs (including a USB 3.0 connected WD Passport 1TB) are treated like any other HD on my PC. On the laptop, not so much. There, when I try to bring up the MyCloud, I get a “Windows cannot ACCESS \XXXXMYCLOUD” message.
I can access XXXXMyfrom the PC, the laptop and my Android phone using the MyCloud app (and password). The differences between Windows and Android I get. But when logging in on the PC, the app shows “Connected WD Devices” in the initial page. On the laptop, the app shows “Connected WD Devices” and “Devices Found in Your Network” on the initial page.
Can someone give me any idea of why these differences between the PC and laptop exist and how to change it?