Mycloud app search feature now errors with invalid operation

mycloud app search feature now errors with “invalid operation - a file already exists at this location”

I have removed the app and rebooted the XS and re installed the app - and I get the same error. Chatted with support earlier - they only sent a link to the app store. How can this be resolved?

@btilford1, are you running OS 3? Have you tried to log out/in again or rebuild the database?

See if this article can help:

Running os3. The search works on the web but not the mobile app

It’s working after I rebooted the mycloud

@btilford1 Which WD My Cloud Device do you own? What My Cloud app are you using?

This sub-forum is for My Cloud OS3 Personal Cloud Storage 1st and 2nd generation.

I have a wd my cloud device and the app was the iOS for os 3