MyCloud App not loading

Terrence_79 · June 21, 2021, 3:09pm

MyCloud App is not loading and it was working fine the day before. Not sure whether it is due to not updating the firmware to OS5.

Anyone having this problem?

Neha_07 · June 24, 2021, 3:55am

Please check for the My Cloud OS 5 firmware to be updated with latest version 5.14.108.

Terrence_79 · June 26, 2021, 1:50pm

thanks

Topic		Replies	Views
After updating to My Cloud OS 5, I can’t use the app anymore Community Apps	2	532	April 27, 2021
MyCloud shows device is offline but status is connected and ok My Cloud Single Bay my-cloud	1	63	October 14, 2024
Newest Firmware Update Now Can't Access MyCloud Solid Blue Light My Cloud OS 3	1	635	July 24, 2016
My Cloud OS 5 My Cloud OS 3	1	662	November 19, 2021
After recent firmware update (5.13.115) Apps do not install or load My Cloud EX	2	565	June 17, 2021

Still Need Help?