MyCloud App not loading

Terrence_79 · June 21, 2021, 3:09pm

MyCloud App is not loading and it was working fine the day before. Not sure whether it is due to not updating the firmware to OS5.

Anyone having this problem?

treylen · June 23, 2021, 7:03pm

This is a problem which may be related to firmware update.

Neha_07 · June 24, 2021, 3:55am

Please check for the My Cloud OS 5 firmware to be updated with latest version 5.14.108.

Terrence_79 · June 26, 2021, 1:50pm

thanks