I have two iPads, one still with iOS12 and one running the latest iOS13.
The MyCloud app on my iOS12 iPad works fine (as it always did) with my MyBookLive, but the app is not running on my iOS13 iPad. ‘Drive offline’ it says on ‘13’ on ‘12’ it’s assessable.
All my friends running ‘13’ have the same problem on their Apple devices. My friends running ‘12’ are still happy with the app and don’t have any problems at all.
I also have a MyCloudMIrror, with that NAS everything works fine. No problems at all.
So, … is there a know problem between (1) MyCloud app (2) WDMyBookLive and (3) iOS13 ?
Yes this is unacceptable from WD. iOS 13 ain’t great but every single one of the hundreds of apps I have across devices works as intended . All apart from WD my cloud. They’ve had months to ensure this was sorted throughout the many betas of iOS 13. It is a shocking response to a major glitch and more or less ensures my next NAS solution will not be coming from them
perrydelfant: Thanks for the tip. It worked for me and a GREAT HELP! Yet another question if you could help. I sometimes upload photos from my iPhone to My Cloud via app, but I still couldn’t after I followed your steps. Instead I got a message: “Drive Offline, MyBookLive is not accessible.” Any ideas that could be resolved before WD fixed its bug?
Funny I just ran into the same problem my iPhone iOS 13.5.1. The fix I found on my own was setting and shut off verify device connection. For some reason it was turn on, on my iPhone. As soon as I shut it off I can log in via wifi and cell.
Any idea what this string is for? Or how to enable it properly?