MyCloud app crashes on Ipad Air

This app doesn’t even get past the splash screen on my Ipad Air.  I’ve installed it twice, once directly to the Ipad; once through Itunes.  Anyone had this problem?  Is the ability to use it on a mobile device just another WD misrepresentation?

I was about to buy a second MyCloud but for obvious reasons am quickly reconsidering the wisdom of investing more cash in a rinky-dink outfit which simply does not seem to produce on promises it makes.

Hello there and welcome to the WD community.

This does not seem normal the application should not have any problems with this unit. I would recommend rebooting the iPad to see if this works.

If this does not helo i recommend contacting support: