I bought a 4TB MyCloud a couple of weeks ago and to be honest I think I’ve wasted £150, it simply refuses to do what it’s supposed to. I can access everything on my home wifi, but as soon as I try to get access away from home all I get is ‘Device Offline’ on my iPhone or ‘Server cannot be accessed’ on my work laptop. I’ve tried everything, even reinstalled it. As for the dashboard, well the less said about that the better. Everytime I try to change something I get netwoorl error messages (20001) When I’m in ‘Shares’ on the dashboard I cannot switch to ‘Full access’ as the buttons are greyed out. All in all I don’t rate this at all, at the moment it’s just another hard drive, and that isn’t what I paid for.
I have until 25th September to send this back but I would much prefer to gwt the **bleep** thing working. Trouble is most reponses on other forums are so technical they may as well be in Chinese!!