please please help I am here in the UK the WD support line just has an engaged tone all the time!!!
I am trying to install a Mycloud 3TB and after the first few steps I get a message 'There seems to be a Problem - We have detected you may not be able to : - Configure the device (settings, etc) - access the device remotely. I have tried going backwards and forwards - deleting everything starting again. I did make some progress ort (though that little victory was short lived) and got as far as trying to access the Dashboard then all I got was - web page not available.
I think I just need to take it back to the store and get my money back - hopefully
Unless someone can kindly put me on the right track