MyBookLive Duo not showing up under My Computer > Devices and Drives

I have a Windows 8 PC and under My PC / My Computer there are three groups:

Folders, Devices and Drives, and Network. 

When I first got my 4TB MyBookLive Duo it appeared both under Network as well as Devices and Drives, where the latter had a drive letter assigned to it (L:). Oddly, I was downloading some files onto that particular drive (the destination was the one on the local “devices and drives” or (L:) )  and half way through I got an writing error. When i tried to find that drive, it wasn’t showing under My Computer. 

The devices works fine via the network, but I was wondering if it is possible to get back the device be recognized as a local USB mounted drive. 

I had close to half a TB (or more) of stuff on that L drive (but it wasn’t added to the network), but when I check the MyBookLive Duo webpage (it’s IP addy), it tells me I have about 100 GB of stuff on there which fits the picture of what I  added to be on the network. 

Hopefully this doesn’t sound confusing …

UPDATE: redid the product setup and instantly the following error appeared under device manager (which is what I’m guessing is where things went wrong_


Device USB\VID_0000&PID_0002\7&8bf777b&0&3 was configured.

Driver Name: usb.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 6.3.9600.16442
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false


Device USB\VID_0000&PID_0002\7&8bf777b&0&3 had a problem starting.

Driver Name: usb.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Lower Filters:
Upper Filters:
Problem: 0x2B
Status: 0x0


The following link will provide you with detailed information about how to map your WD My Book Live Duo Personal Cloud Storage device.

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