I have a myBook Live connected to my iMac. Have the myCloud app on my iPhone. Downloading a video used to take just minutes for an 1 and 1/2 video. Now it takes hours for a 1/2 hour video. Has something changed to the download process?
Hi georgea62,
Maybe you should try contacting WD’s Technical Support about this.
To Contact WD for Technical Support
https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.
