Hello, Can someone help me how to get my device back online. I recently reset to factory setting but after it got connected via online, as it was searching the firmware the system couldn’t find the latest firmware and now i cannot access mybook live completely. I just can’t detect the mybook at all. …
Hi @ken7781,
You may access your My Book Live data when connected directly to a computer.
How to Access a My Book Live When Connected Directly to a Computer
For more detailed information and updates, please refer to the Security Bulletin listed below.
WDC-21008 Recommended Security Measures for WD My Book Live and WD My Book Live Duo
Thank you!
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