MyBook Live 2TB Mac Problem

Dear WD community

Since its my last hope, otherwise I still rotating through. I bought one a few days ago Live 2TB MyBook. I have also connected to my router (Speedport W503V - Telekom). So far so good. The LED indicator lights up front green. The Ethernet LEDs are also back OK. Orange is on and green flashes on and off.

I put the CD into my iMac and searched the hard drive, I found it. Could also access it but after few minutes (10min - 20min) I lose the connection to MyBook Live 2TB  and thereafter I have no access. I always have to pull out the power adapter and plug it back and then the game starts again from new. What I noticed yesterday after I lost the connection, the LED display was somehow vieolett front / purple default. But not red.

Do I still ADJUSTING something or why I constantly lose the connection? And then I can not find again? 'Have Already done a reset etc but it simply does not work. I’ll go crazy. I hope you can post me some suggestions for solutions.

I’ve already written to the hotline yesterday, let’s see how long it lasts. Because I work every day and do not have time to call there.

TraXim, maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support