MyBook Essential unwritable, unformattable to Mac out of box

Went to Disk Utility/Partition and tried to set it, but a popup said the process failed and I think it also said “the volume was busy.” Is this a lemon or do I have options?

Check this link maybe you missed something.


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Please make sure the drive is not been used, if prior to partitioning you open a file on the drive you will get that error msg.

Restart the computer and try again.