----mybook essential 3tb not working on Samsung UN46C7000

[uberlander]

Drive
Western Digital - My Book Essential 3TB External USB 3.0/2.0 Hard Drive - Black

Model: WDBACW0030HBK-NESN |

TV

Samsung UN46C7000 46 Inch Class 7000 Series 3D 1080p LED HDTV

I uploaded it and formated it to start fresh and change the name of the drive. The drive is is showing up as zero space and no files on the drive. if tryed reformating and readding the files everything!

please requet any missing infor thank you

[uberlander]

talked to ther support they said i need to format the HDD in Fat 32 file format

but the only options are

NTFS and exFAT

[Joe_S]

What kind of computer do you have? Formatting to FAT32 has a 4 gig limit for file size.

Joe

[uberlander]

i have a windows computer.

[Joe_S]

You should be able to format it from there http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=3865

Joe