Ok… so I have a backup on my external, I have a new computer I need to use it on, but it won’t recognize my backup from the old computer. Any suggestions?
How did you backup with Smartware? If so you may need to do another backup check this post http://community.wdc.com/t5/My-Book-for-PC/data-restore/m-p/161586/highlight/true#M5703
Joe’s right, the old backup will need to be reloaded so you can restore it.
you mean the old backup software?