Mybook duo suddenly not recognised

Hi all desperately need your help!

My mybookduo which has all my music on has suddenly stopped showing on the network - wont link to our sonos and worse that that when I connect a usb still doesn’t show on the windows 10 laptop!

I am in serious trouble at home as the Christmas music is on it - and the family are very grumpy about it - any ideas please anyone!


Had this 5 minutes ago .

Fixed it by doing the following .

Plug usb drive into windows 10 laptop

Type troubleshoot into the start menu

You should see the windows troubleshooter tool pop up on result

Then go to hardware and Devices under find and fix other problems selection

Select it and hit run troubleshooter

It will modify something then ask you to restart

The restart should fix it