Mybook Duo G2 will not reconnect to internet after new router instaled. The 2 green lights on back of router are on but does not connect even after hard reset of mybook and computer reboot. Very frustrated!
**P/N: WDBWVZ0080JWT-20 MAC ADD: **00:90:A9:E8:A1:5F
WIN 7 ALL updates applied
Hi Jon1,
You should try contacting WD’s Technical Support about this for live assistance and troubleshooting
To Contact WD for Technical Support
http://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support
Create a Support Case
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