Mybook Duo G2 will not reconnect after new router

Mybook Duo G2 will not reconnect to internet after new router instaled. The 2 green lights on back of router are on but does not connect even after hard reset of mybook and computer reboot. Very frustrated!
**P/N: WDBWVZ0080JWT-20 MAC ADD: **00:90:A9:E8:A1:5F
WIN 7 ALL updates applied

Hi Jon1,

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

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