I recently bought a My Book 8TB. I did a backup of my PC and changed my mind so I used the erase feature in the utility app. Now it looks like the system files that it had when brand new are no longer in the drive, and when I attempt to perform a new, more specific backup it says it is not connected, but it is showing up in my file explorer and I am able to click on it. Can’t find anything else relating to my specific situation. Anybody know what needs to happen herre?
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
Generally, the files in the System storage can be anything that cannot be categorized into app, movie, picture, music, or document, such as:
- Essential macOS operating system files;
- Time Machine snapshot backups;
- System log files and cache;
- Cache from Browsers, Mail, photos, and the third-party apps;
- Old macOS updates;
- Trash data and junk files.
Sometimes your Mac builds up an unnecessary amount of System files due to a bug, but most of the time it’s a normal part of how the operating system works. However, you can follow the below methods to manually reduce system storage on your Mac:
- Empty Trash
- Manage Time Machine Backup Snapshots
- Optimize your Storage
- Remove iOS Backups
- Delete Cache Files
- Update macOS
Hope it helps!