Yesterday it just stopped working after a system reboot. Had worked for a couple of weeks prior to. Device Manager shows driver is up-to-date. I had a MyBook 2TB drive plugged in to USB 2 at the same time as the 3TB on the USB3 (no hub) when the failure first occurred. Had moved over 1TB of data without a hitch. Now does not work on USB 2 nor on USB 3 (both ports tried) , and with or without the 2TB.
My system: HP dv7 i7-2630QM 8 GB 2x750 GB Win7 Ultimate
On a whim I walked the 3TB over to my Dell WinXP laptop, plugged it in and everything seems to be fine (with a reboot required) - so not a cable issue or power adpator issue. WinXP even shows it as a 3TB drive so – fingers crossed – I am rolling off what I don’t want to lose (or am I just lucky for a change?)
I have a second 3TB unopened here and am wondering if I should try that one on the HP.
Could this be a firmware issue?
Thanks also to member for reminding about simultaneous MyBooks. I had to change unique IDs once on two simultaneous Passports.