My Western Digital Is NOT working

Hi Friends,

My WD 1 TB was NOT working.

Once after plugging the drive , shows up white light on the external drive… indicating that drive functioning.

But nothing shows up in the my-computer.

I don’t understand , what happened. I had important data in it.

Can someone please help me on this issue.

Thanks.

Going by your previous post, looks like some suggestions were provided but you still have the same issue.

Please try to contact support for further assistance.