Last week, my WD USB hardrive fell down from my desk and stoppped working. When I connect it to laptop, I see a message that “You need to format the disk before you use it”. I did lot of trials and is not succesful. Also ran some of the WD tools as mentioned below and test also shows driver as fine (shows greeen right mark) - but still having this issue. If any of you have seen this kind of behaviour and know some solution - please let me know.
Today I ran WinDlg.exe and it recognizes the drive as
Drive# - 2
Model number - WD My Passport 0748 (USB)
Serial number - [Deleted - Trancer]
Capacity - 1000 GB
Smart status - PASS (I ran both quick test and extended test - both ran OK (extended test ran for 6:30 hours))
With best regards,