I’m using a WD TV Live to play video files off my WD Passport portable hard drive. I’m mostly satisfied except that recently I’ve had a lot of trouble playing video files. I’m pretty sure it’s just a codec problem but whenever my WD TV tries to play a video file it doesn’t support I get the “unsupported format” error message and it erases the file from my hard drive immediately. When I plug my hard drive into my computer, the file name is still there but it suddenly has 0 KB and the file no longer exists at all.
I can keep working on a solution to why some files won’t play, but it’s frustrating to lose the files completely just because the player can’t play it.
How can the WD TV player just delete files like that? Is anyone else having this problem? Is there anything that can be done?