I have this device since more than 1 year, and im storing very important data to this storage, it’s setup as RAID5, today im trying to access to the device but actually i failed, the folowing is the status for the drives:
Disk Volume Size Description Status
HDD 4 Unassigned 931.51 GB WDC WD10EARS-00MVWB0 Failed
HDD 3 Unassigned 931.51 GB WDC WD10EARS-00MVWB0 Failed
HDD 2 Unassigned 931.51 GB WDC WD10EARS-00MVWB0 Failed
HDD 1 Unassigned 931.51 GB WDC WD10EARS-00MVWB0 Failed
how can I fix this problem using ssh, as the files are very very important on this device.
im really in big trouble becouse this problem, as i have contact WDC support website but without response,
Please i need your help:flushed:
thanks,
sam
IFK120
October 20, 2012, 1:36pm
2
are you tryed something to fix?
Please guys, I need your help
this is the logs :
09/21 01:19:54 WDShareSpace auth.info sshd[2662]: Accepted password for root from 10.0.1.4 port 49441 ssh2
09/21 01:19:47 WDShareSpace auth.info sshd[2662]: Failed password for root from 10.0.1.4 port 49441 ssh2
09/21 01:19:41 WDShareSpace auth.info sshd[2662]: Failed password for root from 10.0.1.4 port 49441 ssh2
09/21 01:19:38 WDShareSpace auth.info sshd[2662]: Failed password for root from 10.0.1.4 port 49441 ssh2
09/21 01:19:35 WDShareSpace auth.info sshd[2662]: Failed password for root from 10.0.1.4 port 49441 ssh2
09/21 01:19:29 WDShareSpace auth.info sshd[2662]: Failed password for root from 10.0.1.4 port 49441 ssh2
09/21 01:13:00 WDShareSpace auth.info sshd[2235]: Accepted password for admin from 10.0.1.4 port 49306 ssh2
09/21 01:12:58 WDShareSpace auth.info sshd[2235]: Failed password for admin from 10.0.1.4 port 49306 ssh2
09/21 01:12:48 WDShareSpace auth.info sshd[2235]: Failed password for admin from 10.0.1.4 port 49306 ssh2
09/21 01:12:41 WDShareSpace auth.info sshd[2235]: Failed password for admin from 10.0.1.4 port 49306 ssh2
09/21 01:11:39 WDShareSpace daemon.warn wixEvent[982]: iTunes Server - iTunes server cannot find the path to /Public/Shared Music. Please verify that the folder name has not been changed.
09/21 01:11:15 WDShareSpace daemon.info wixEvent[982]: Network IP Address - NIC 1 got IP address 10.0.1.3 from DHCP server.
09/21 01:11:15 WDShareSpace daemon.info wixEvent[982]: System Startup - System startup.
09/21 01:11:15 WDShareSpace daemon.info wixEvent[982]: Network Link - NIC 1 link is up 1000 Mbps full duplex.
09/21 01:11:09 WDShareSpace syslog.info miocrawler: === Walking directory done.
09/21 01:11:09 WDShareSpace syslog.info miocrawler: === mc_trans_updater_init() …Done.
09/21 01:11:09 WDShareSpace syslog.info miocrawler: mc_trans_updater_init() …
09/21 01:11:09 WDShareSpace syslog.info miocrawler: === inotify init done.
09/21 01:11:09 WDShareSpace syslog.info miocrawler: === mcUtilsInit() Done.
09/21 01:11:09 WDShareSpace syslog.info miocrawler: mcUtilsInit() Creating free queue pool
09/21 01:11:09 WDShareSpace syslog.info miocrawler: === mc_db_init …Done.
09/21 01:11:09 WDShareSpace daemon.warn wixEvent[982]: Network Link - NIC 1 link is down.
09/21 01:11:08 WDShareSpace daemon.info wixEvent[982]: HDD Status - HDD 1 is found.
09/21 01:11:07 WDShareSpace syslog.info miocrawler: ++++++++ database exists: ret = 0
09/21 01:11:07 WDShareSpace syslog.info miocrawler: mc_db_init …
09/21 01:11:07 WDShareSpace syslog.info miocrawler: +++++++++++++++ START OF ./miocrawler at 2012:09:21 - 01:11:07 [Version 01.09.02.2] ++++++++++++++
09/21 01:10:57 WDShareSpace daemon.info wixEvent[982]: HDD Status - HDD 2 is found.
09/21 01:10:53 WDShareSpace daemon.info wixEvent[982]: HDD Status - HDD 3 is found.
09/21 01:10:50 WDShareSpace daemon.info wixEvent[982]: HDD Status - HDD 4 is found.
09/21 01:10:46 WDShareSpace syslog.info syslogd started: BusyBox v1.1.1
09/21 01:06:49 WDShareSpace syslog.info System log daemon exiting.
09/21 01:06:48 WDShareSpace daemon.notice afpd[929]: AFP Server shutting down on SIGTERM
09/21 01:06:47 WDShareSpace daemon.err mountd[869]: Caught signal 15, un-registering and exiting.
09/21 01:06:46 WDShareSpace auth.info sshd[826]: Received signal 15; terminating.
09/21 01:06:46 WDShareSpace daemon.warn wixEvent[976]: System Shutdown - System will be shutdown.
09/21 00:27:07 WDShareSpace auth.info sshd[4463]: subsystem request for sftp failed, subsystem not found
09/21 00:27:07 WDShareSpace auth.err sshd[4463]: error: subsystem: cannot stat /usr/sbin/sftp-server: No such file or directory
09/21 00:27:07 WDShareSpace auth.info sshd[4463]: subsystem request for sftp
09/21 00:27:07 WDShareSpace auth.info sshd[4461]: Accepted password for admin from 10.0.1.4 port 53979 ssh2
09/21 00:27:01 WDShareSpace auth.info sshd[4461]: Failed password for admin from 10.0.1.4 port 53979 ssh2
09/21 00:25:20 WDShareSpace daemon.alert wixEvent[976]: Volume Status - Volume ‘DataVolume’ doesn’t exist.
09/21 00:17:10 WDShareSpace auth.info sshd[3443]: subsystem request for sftp failed, subsystem not found
09/21 00:17:10 WDShareSpace auth.err sshd[3443]: error: subsystem: cannot stat /usr/sbin/sftp-server: No such file or directory
09/21 00:17:10 WDShareSpace auth.info sshd[3443]: subsystem request for sftp
09/21 00:17:10 WDShareSpace auth.info sshd[3435]: Accepted password for admin from 10.0.1.4 port 53335 ssh2
09/21 00:17:05 WDShareSpace auth.info sshd[3435]: Failed password for admin from 10.0.1.4 port 53335 ssh2
09/21 00:16:37 WDShareSpace auth.info sshd[3434]: subsystem request for sftp failed, subsystem not found
09/21 00:16:37 WDShareSpace auth.err sshd[3434]: error: subsystem: cannot stat /usr/sbin/sftp-server: No such file or directory
09/21 00:16:37 WDShareSpace auth.info sshd[3434]: subsystem request for sftp
09/21 00:16:36 WDShareSpace auth.info sshd[3432]: Accepted password for admin from 10.0.1.4 port 53320 ssh2
09/21 00:16:08 WDShareSpace auth.info sshd[3375]: subsystem request for sftp failed, subsystem not found
09/21 00:16:08 WDShareSpace auth.err sshd[3375]: error: subsystem: cannot stat /usr/sbin/sftp-server: No such file or directory
09/21 00:16:08 WDShareSpace auth.info sshd[3375]: subsystem request for sftp
09/21 00:16:08 WDShareSpace auth.info sshd[3353]: Accepted password for admin from 10.0.1.4 port 53273 ssh2
09/21 00:15:26 WDShareSpace auth.info sshd[3338]: subsystem request for sftp failed, subsystem not found
09/21 00:15:26 WDShareSpace auth.err sshd[3338]: error: subsystem: cannot stat /usr/sbin/sftp-server: No such file or directory
09/21 00:15:26 WDShareSpace auth.info sshd[3338]: subsystem request for sftp
09/21 00:15:26 WDShareSpace auth.info sshd[3336]: Accepted password for admin from 10.0.1.4 port 53250 ssh2
09/21 00:15:10 WDShareSpace auth.info sshd[3335]: subsystem request for sftp failed, subsystem not found
09/21 00:15:10 WDShareSpace auth.err sshd[3335]: error: subsystem: cannot stat /usr/sbin/sftp-server: No such file or directory
09/21 00:15:10 WDShareSpace auth.info sshd[3335]: subsystem request for sftp
09/21 00:15:10 WDShareSpace auth.info sshd[3333]: Accepted password for admin from 10.0.1.4 port 53218 ssh2
09/21 00:14:59 WDShareSpace auth.info sshd[3241]: Failed password for admin from 10.0.1.4 port 53154 ssh2
09/21 00:14:47 WDShareSpace auth.info sshd[3241]: Failed password for admin from 10.0.1.4 port 53154 ssh2
09/21 00:14:06 WDShareSpace auth.info sshd[3241]: Failed password for admin from 10.0.1.4 port 53154 ssh2
09/21 00:13:54 WDShareSpace auth.info sshd[3149]: Failed password for root from 10.0.1.4 port 53131 ssh2
09/21 00:13:38 WDShareSpace auth.info sshd[3147]: Failed password for admin from 10.0.1.4 port 53126 ssh2
09/21 00:12:55 WDShareSpace auth.info sshd[3048]: Did not receive identification string from 10.0.1.4
09/21 00:03:22 WDShareSpace daemon.warn wixEvent[976]: iTunes Server - iTunes server cannot find the path to /Public/Shared Music. Please verify that the folder name has not been changed.
09/21 00:02:58 WDShareSpace daemon.info wixEvent[976]: Network IP Address - NIC 1 got IP address 10.0.1.3 from DHCP server.
09/21 00:02:58 WDShareSpace daemon.info wixEvent[976]: System Startup - System startup.
09/21 00:02:58 WDShareSpace daemon.info wixEvent[976]: Network Link - NIC 1 link is up 1000 Mbps full duplex.
09/21 00:02:52 WDShareSpace syslog.info miocrawler: === Walking directory done.
09/21 00:02:52 WDShareSpace syslog.info miocrawler: === mc_trans_updater_init() …Done.
09/21 00:02:52 WDShareSpace syslog.info miocrawler: mc_trans_updater_init() …
09/21 00:02:52 WDShareSpace syslog.info miocrawler: === inotify init done.
09/21 00:02:52 WDShareSpace syslog.info miocrawler: === mcUtilsInit() Done.
09/21 00:02:52 WDShareSpace syslog.info miocrawler: mcUtilsInit() Creating free queue pool
09/21 00:02:52 WDShareSpace syslog.info miocrawler: === mc_db_init …Done.
09/21 00:02:52 WDShareSpace daemon.warn wixEvent[976]: Network Link - NIC 1 link is down.
09/21 00:02:52 WDShareSpace syslog.info miocrawler: ++++++++ database exists: ret = 0
09/21 00:02:52 WDShareSpace daemon.info wixEvent[976]: HDD Status - HDD 1 is found.
09/21 00:02:51 WDShareSpace syslog.info miocrawler: mc_db_init …
09/21 00:02:51 WDShareSpace syslog.info miocrawler: +++++++++++++++ START OF ./miocrawler at 2012:09:21 - 00:02:51 [Version 01.09.02.2] ++++++++++++++
09/21 00:02:41 WDShareSpace daemon.info wixEvent[976]: HDD Status - HDD 2 is found.
09/21 00:02:37 WDShareSpace daemon.info wixEvent[976]: HDD Status - HDD 3 is found.
09/21 00:02:33 WDShareSpace daemon.info wixEvent[976]: HDD Status - HDD 4 is found.
09/21 00:02:30 WDShareSpace syslog.info syslogd started: BusyBox v1.1.1
Any one can help :flushed:
i’m still having the problem and used ssh but don’t know what to do now
I got the same problem. Recovered the data using R-studio (see that thread), then cleaned the drives, built 2 x mirrors to check that all the drives are OK, then rebuilt as RAID 5.
Reply on that thread, please.
skumar
December 11, 2012, 12:46pm
10
Sharespace is really a pin for the end user, where I hopw WDC captured all the experience feedbacks and made their other upcoming & new products better. Eventhough I have purchased sharespace with high hopes that WDC will provide propoer support the customer support/drive performance are really not up to their own reputation.
Shareapce - Few Good Things
Less Noisy
Green Hard Disks-Consuming less power but very slow…
Network Interface
Same old GUI like My-Book for easy hanlding
Have you found a solution to remount the drives and remount the data volume? This issue cropped up when I updated the firmware. I have over a 1TB on this backup system.
yj808
January 7, 2013, 3:58pm
12
I have same problem 2tb+ data should be recover. Any body help??!!
http://community.wdc.com/t5/WD-ShareSpace/HOWTO-Sharespace-RAID-5-Data-Recovery/td-p/287736
this helped me to backup my data. With the last ubuntu it should mount right after the assemble step