My WD Elements 2TB USB portable drive changed to RAW

WD External Drives WD Portable Drives
1

My WD Elements 2TB USB portable drive changed to RAW
How can I get it back to Ntfs?
Thanks

2

Hello,

To get the unit back to NTFS, you will need to reformat the drive. If you had information on the drive that you need, I’ll recommend you to use a data recovery software to get the data out of the drive and then try to reformat the drive to change it to NTFS.

3

Thanks for your response but I get this error when I try to format it. “The request failed due to a failed due to a fatal device hardware error. “

Nigel