My WD disk stop work! Try to write to support - awful

Hello!

Today my hard drive has stopped working. When connected, it makes quiet sounds, beeps. The shop warranty has expired (1 year), but on the package was written a warranty from the manufacturer for 10 years.
Tell me what to do? How to fix my disk?
Also, I can not register on your support site. He writes that such a user already exists and recover the password. When I reset the password, there is no such mailbox. Some errors on the site. It is very difficult to register. He does not like my phone number - although this is a normal number in the Russian Federation. And so I can’t register to ask help from support (((((( Please reply by email.

Hi DSComplete,

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