My WD 4tb black external hard drive no longer connects


#1

I have had this external hard drive for around 5 months, and I have been using it along with my laptop for gaming. It was working fine until recently it started randomely disconnecting even when the usb was in the port, and then just today it is no longer connecting to the PC when I plug it in, but I can hear the hard drive running, and it is plugged into its power source. Is it an issue with the cord that I have? Thanks for any help I can get.


#2

Hi alvirel,

You can follow the steps mentioned in below article in this concern: