Hi, I access my MBL quite often using SSH (with root password). In fact I just did that just a few hours ago with no problem. However, it suddenly won’t allow me to access anymore. Typing the root (ssh) password now gives me “Access Denied”.
So I check mybooklive/UI/ssh SSH is enabled, and the password is still the same. And I’m 100% sure I type correctly. I have also restarted MBL. Accessing the shares folder and webGUI seem OK. It’s just the ssh acting as if my root password is wrong.
What’s going on?
If someone (very unlikely) changed the root password, would it be reflected in the mybooklive/UI/ssh page?
I’ve tried from other device (my tablet) where password is already saved. Still get access denied error. Anything I should know before doing the reset? Is the shares still there or do I have to reshare after reset?
as suggested earlier, do not use root unless necessary. Create other users who can also ssh.
The sshd service might be in a hung/weird state, but if you cannot ssh no way to see the status.
Also, did you change the root password or kept default? Wonder if by any chance there was a firmware upgrade and reset the password. Try both if you did change it.
Last, the dahboard admin password is different that root’s, just want to make sure you are aware… Unless you made them the same.
I’ve already shutdown/restarted MBL a couple of time with no success.
But, if sshd hung, would it respond with login prompt and password? Then proceeeds with “Access Denied”? I didn’t set the auto update (about 6 months ago I did and ended up with bricking MBL, I have to use the debrick script). So I’m a bit traumatized with upgrading).
I think you’re right. It’s time to hit that reset button. It’s just that since it was bricked last time, I’m afraid to even touch my MBL. Any precautions before i press the reset?
Dear all,
I couldn’t get access to my WD My Cloud via SSH. Neither my admin user name and password worked nor the well known combination root/welc0me. I always got “access denied” with SSH using Putty.
I then simply called the support phone number for network drives at Western Digital (in my case the international no. for Germany 0080085584253, http://support.wdc.com/country/country.asp?c=germany)..) I only had to provide my serial number (which is displayed in the admin GUI). The friendly support told me that I should try the user name sshd instead of root or admin.
Et voilà! sshd works :smileyvery-happy:. You can then use the passwd command to set the root password to welc0me or anything you like to have.
Dear all,
I couldn’t get access to my WD My Cloud via SSH. Neither my admin user name and password worked nor the well known combination root/welc0me. I always got “access denied” with SSH using Putty.
I then simply called the support phone number for network drives at Western Digital (in my case the international no. for Germany 0080085584253, http://support.wdc.com/country/country.asp?c=germany)..) I only had to provide my serial number (which is displayed in the admin GUI). The friendly support told me that I should try the user name sshd instead of root or admin.
Et voilà! sshd works :smileyvery-happy:. You can then use the passwd command to set the root password to welc0me or anything you like to have.
Best regards from Hamburg/Germany,
Jörg
That’s the valid login for the My Cloud Mirror, EX2 and EX4, but not the My Cloud (which is what you say you have) nor the My Book Live (which is the forum you posted in.)