Thank you @Hamlet, I’ve done as you advised and created a support ticket. As a response I was informed that such issues can sometimes (their words) be caused by third party software utilities. The only “app” I use is Plex, does anyone else experience a similar issue?
I was further advised to download WD Quick View, but unfortunately after trying to use it on two different computers (one Windows 10, the other Windows 7), only option I see is “about WD quick view” screen, exactly as described here (link).
I’ll continue trying to get WD software to work, but does anyone have any helpful advice about how WD quick view can be used to fix and issue similar to mine or can everything be accomplished over PR4100’s internal management interface (website)?
I’ve recently updated the plex server software, lets hope that the issue goes away. I’ll keep this thread updated.
Thanks,
Gene
