My Passport


#1

Hi

I have a my passport 320Gb drive - and this works fine on my Win7 laptop. If I try to run unlock on my Win 10 PC then it crashes and I cannot access the data - do I need to update the software ??

Any help would be much appreciated.

Thanks

Garry


#2

Hi there, you might have to update the firmware if available. Have you tried another Win 10 computer to see if the same thing happens?