I originall purchased a 1gb My Passport a year ago, as a backup for my new laptop. I could never get te thing running and it came with no instructions. I gave it up as a bad job and discarded the thing, completely useless.
In a moment of madness, I purchesed another, but 2gb this time, a few more things downloaded but I could not access my account, the password given by WD so-called customer support would not accept. I reset it a number of times to no avail.
I contacted customer suport several times by email and have had not one reply, so now this one is also deemed for the bin!
I regret ever having purchased these WD items.They have very good write ups but do not deliver.
Perhaps things may have been different if these people actually knew the meaning of customer support, and gave help to their customers. Looks like a case of take the money and run! I for one certainly will not bother myself again with WD produscts. LESSON LEARNED!
