I have had no problems with my passport for years running on windows 7, but i have just had to buy a new laptop that has windows 8 and i cant transfer all my files/data across. Everytime i try and open it i get this message:
“the application has encountered an unexpected error and is now exiting”
I have updated the software from your website but still no luck. I have read the official solution from WD but that hasnt changed anything. Also have googled and tried to read some of the solutions there, but a lot of them are also too wordy and complicated. I am not particularly technically savvie so need help in a fairly basic form - do you know what i need to do?
These are my new laptop specs:
Acer Aspire V5-571G, Intel Core i3-2365M Processor, 15.6" HD Screen, Microsoft Windows 8 64-bit, 4GB DDR3 RAM, 500GB HDD, DVD Rewriter, Dedicated GT 620M Graphics, USB3 | HDMI | Bluetooth, Backlit Keyboard, NX.M4WEK.001
Appreciate anybodies time and help