Brand new My Passport not installing on brand new Windows 7.
I went through the manual installed the software. Any ideas?
Brand new My Passport not installing on brand new Windows 7.
I went through the manual installed the software. Any ideas?
Make sure you are not connecting thru a hub or using a cable longer that the one supplied. If you have a desktop try a port on the back. You might also try to update the USB drivers.
Joe
Hello,
This is a desktop or laptop computer?
Have you try connecting the drive to another computer?
This is a laptop directly connected to the hard drive. Tried both usb ports same result.
Laptop and I have tried this on another computer with the same result.