# My Passport Wireless Pro won't recognize SD/USB anymore after using MyCloud app

**URL:** <https://community.wd.com/t/my-passport-wireless-pro-wont-recognize-sd-usb-anymore-after-using-mycloud-app/223801>\
**Category:** My Passport Wireless\
**Created:** [May 6, 2018, 6:43pm UTC](https://community.wd.com/t/my-passport-wireless-pro-wont-recognize-sd-usb-anymore-after-using-mycloud-app/223801 "2018-05-06T18:43:21Z")\
**Posts on this page:** 1\
**Showing post:** 14

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**Author:** ![WdUser2018](https://avatars.discourse-cdn.com/v4/letter/w/7feea3/32.png) [@WdUser2018](https://community.wd.com/u/WdUser2018)\
**Post date:** [November 11, 2018, 6:38pm UTC](https://community.wd.com/t/my-passport-wireless-pro-wont-recognize-sd-usb-anymore-after-using-mycloud-app/223801/14 "2018-11-11T18:38:20Z")

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> [@FrenchiVIII](#):
>
> I’m the only one experiencing it or it’s a common issue?

No, excatly the same bug for me. And WD support do NOTHING to solve that issue.  
We are 5 months later from reporting that bug and…?  
I was also writing about that isse here: [SD IMPORTS doesn't work if we are not connected to PC via WiFi - #3 by WdUser2018](http://community.wd.com/t/sd-imports-doesnt-work-if-we-are-not-connected-to-pc-via-wifi/230492/3)

That issue makes my disc completely unuseful…

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