My Passport Wireless Pro does not show up as a ‘Network Share’ storage in Windows 7

3TB Passport Wireless Pro is not showing in computer/network.

But, I can connect to the drive WIFI, connec by USB cable,
update the drive WIFI.

Is this related to smb firmware in wireless pro ?
How to update windows 10 smb?

Hi brookm291,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.

Hi brook

Due to some errors, it might not show in my PC/computer.
Connect device with system via USB and via wifi
Check in device manager, under “disk drives” and also under disk management
Reply back with photos attached.


Follow the below article

Make sure both networks are private because if one is public and what not they will not see each other. also make sure network discovery is turned on in wireless settings…