Ok so I’ve been trawling through the forum posts and this topic is touched on a number of times, but I can’t seem to find anywhere where this problem is explained or addressed. I’m quite frustrated at the moment, so I’ll do my best to not let that frustration affect my post too much.
I have a Microsoft Surface Pro 4 with only a single USB 3.0 so in that slot I have a Aukey 4-port USB3.0 hub which poweres solely from the bus. This has been great! I run 2 Buffalo (usb 3.0) hard drives, a Scarlet 2i2 Audio interface with a 48v phantom powered microphone and guitar plugged into it as well as a Novation Launchkey 25 keyboard/midi controller. The idea is to have a fully portable recording studio. With all of these devices all plugged in at the same time, everything gets enough power. I found the need to upgrade my hard drive situation so after a lot of research I finally selected the My Passport Wireless Pro 4TB. Now it’s pretty clear from my situation above that much of the time I need to fully utilise the high speed of USB 3.0 to be able to mix and combine high resolution samples in Ableton Live.
Now here comes the problem. When I plug the MPWP4 into my hub it powers up but doesn’t get enough power to sustain itself, it clicks and whirs and clicks and whirs, windows dings at me “ding, new device, ding device removed, ding new device, ding device removed”. Now this happens only through the hub and only when another device is plugged into it. If the MPWP4 is the only device then it runs fine. This suggests to me that it’s a very power thirsty device and needs a dedicated USB 3.0 port.
One of the reasons why the MPWP4 was an option for me is the internal power bank. Why on Earth can the MPWP4 not draw current from it’s own power bank if the power coming in through the USB is insufficient?
I’m currently in the process of transferring all of my music and samples wirelessly to the MPWP4 since I cannot plug both hard drives in at the same time, and I’m getting transfer speeds varying between 6 - 12 MB/s which is not very good.
Can anyone help me?? What’s going on here?