Hi fellow WD users,
I bought a 500gb My Passport drive because I wanted a drive with built-in encryption so that it couldn’t be used without entering my chosen password.
Everything was fine until I decided that I wanted to remove all my files and did a WD format, unaware that the built-in WD software, one of which was required to make it a password-protected drive, would be lost in the process.
I have used devices with built-in software before and this is always stored on a separate, usually hidden, drive to my files. I assumed that WD being such a massive provider of storage would protect its own software.
I realised as soon as the format was complete, and looked in vain on the WD site for a way to get the software back. Maybe it was there, but I wasn’t sure if I would restore all of just part of the built-in software.
My immediate concern is that my drive isn’t password protected anymore, but I should be able to get back all the utilities and documents which WD gave me on it.
Can you help me ?
Thanks in advance.