My passport ultra WDBFPOO10BBL

my wd passport ultra wdbfp0010bbl purchase 2015 blue edition 1 tb not detected by computer
technition said I need to replace my motherhood
whoever have this model kindly let me a place that I could buy one
plase help me
thank you in advance
any link also may help

Hi @wikum100,

Please refer to the following articles for accessing the Disk Management in Windows and Disk Utility on macOS:

Title: How to access Disk Management in Windows
Link: How to access Disk Management in Windows

Title: How to access Disk Utility on macOS
Link: How to access Disk Utility on macOS

Please refer to the below link to troubleshoot the issue:

Title: Windows or macOS Cannot Find My Drive
Link: Windows or macOS Cannot Find My Drive

Please test the health of your drive using the Western Digital Drive utility:

Title: Setting up and using WD Drive Utilities
Link: Setting up and using WD Security and WD Drive Utilities