My Passport Ultra Not Detected on Front USB 3.0 Ports

[This_Is_DK]

HI All,

Was wondering if anyone has faced this issue and has resolved it.

Windows 8.1 wont detect My Passport Ultra when connected to the front USB 3.0 ports.

The power light is on but nothing happens in Windows. Have checked disk management and there is nothing there.

Other USB 3.0 devices work fine when connected to the front USB 3.0

However, when connected to the rear USB 3.0 & 2.0 as well as the front USB 2.0 ports, it is detected with no problems.

I am using an Asus Maximus VII Hero MOBO.

Any help on this is very much appreciated.

Thanks in advance!

[Trancer]

Welcome to the Community.

I’d double-check the drivers or for the front USB ports in case your WD Passport Ultra can not start when connected to these ports.