My Passport ultra not detected on any system

WD External Drives WD Portable Drives
1

Hi all
My Passport ultra is not getting detected anywhere after being ejected improperly twice. I have tried it on Macbook as well as windows. The hard drive is otherwise MAC compatible. It is 1TB. I have turned off the power saving mode for the external discs but didnt help. Before this my Macbook automatically kept showing that it has been ejected improperly but the disc was still connected through USB.

Please help. A lot of important data there.

2

Hi dishak2001,

You can diagnose or First Aid the My Passport Ultra to test and repair minor problems using Mac Disk utility. If drive not detect in Mac Disk Utility or issue persists again, you can follow the instructions mentioned in below article in this concern.