My passport ultra Authorisation problem

When I try to open any Movie file, message come that You don’t have authorisation power, for access click on security tab…I done all, bt I can’t remove such authorisation… Please help


In the interest of troubleshooting, do you encounter the same error message when you copy the movie file into your system and then proceed to playback?

Yes, I m getting the same problem whn I try to copy that file.
I just purchased that on 3/4/2014, so plz tell me the solution ?