My Passport suddenly want's password


#1

Hello,

i hope you can help me.

I have a “My Passport Essential” (500GB) which i used as an normal mass storage device.

My colleague also save some files on my disc and the next day as i needed some files i plugged in the device an suddenly the smartware came and wanted to enter a password. My colleague doesn’t entered a password or do something else.

On the disc are relevant data (i have no backup of these data).

I found in the event Log of my colleague an error (event-id: 57) of the source ftdisk (i don’t want to post the hole error-text caus it is in german).

My somebody of you can help me and i you understand my problem :wink:

best regards from germany