My Passport software will not open in restored "c" drive

WD External Drives External Drives for PC
1

I had to resort to the restore cd for my laptop.  Now I am starting over with the laptop.   I plug the “My Passport” external drive in, and basically I can unlock it, but it doesn’t proceed any further .  I am trying to reload the backed up data back on to the laptop.    Any suggestions?

Thank you,

Steve 

2

If you used software like the Smartware you will have to reinstall it. Try changing the folder view to show hidden files. Sometines with Smartwae you also have to run a backup  http://community.wdc.com/t5/My-Book-for-PC/data-restore/m-p/161586/highlight/true#M5703 see post 2

Joe