My Passport settings tab does not include all the functions listed in the help button

It only has the first three:

File History

Retrieve Folder


None of the others listed, including the Diagnostics button.

Anyone know why?



Those 3 options belong to the Software settings. To access the drive setup options, the Passport must be connected correctly to the PC, be sure to connect the Passport USB cable directly to the PC and then try again. You can also try to download and install the latest Smartware version (1.6.5), last updated on 3/5/2013.