I’ve a problem trying to update my portable drive firmware.
I’ve bought a “My Passport SE for Mac (1TB)”, it appears to work correctly but I’m not able to update the firmware.
I’ve downloaded the WD Firmware Updater and followed all the instructions, but the firmware update process freezes and it doesn’t go on, no progess percentage is shown: after a lot of minutes I can only close updater window.
The original firmware is 1.032, and there’s no way to update it!
I’ve tried with Windows XP (SP2 and SP3) and also with MacOSX 10.5.6.
Actually I have a ticket opened with the WD support, I’m waiting for an answer… any suggestion?